Privacy Policy

Last Updated: [September 16, 2025]

This Privacy Policy describes how Favorain ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website [Favorain.com] (the "Site").

1. What Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

• Device Information: Web browser version, IP address, time zone, cookie identifiers, and information about the web pages or products you view.

• Order Information: We use Shopify's order processing system. When you make a purchase or attempt to make a purchase through the Site, we collect information from you, including your name, billing address, shipping address, payment information (handled securely by our payment processors), email address, and phone number. We refer to this as "Order Information."

• Customer Support Information: Any information you provide when you contact us for customer support.

By "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to:

• Fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations).

• Communicate with you about your order, our products, and promotions (if you have opted in).

• Screen our orders for potential risk or fraud.

• Provide you with information or advertising relating to our products or services, in accordance with your marketing preferences.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use it, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• We may use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

• We share information with shipping carriers (like USPS, UPS, FedEx, DHL) to deliver your products.

• We use payment processors (like Shopify Payments, PayPal, Stripe, Airwallex) to securely handle your payment information. We do not store your full credit card details on our servers.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

5. Your Rights

If you are a resident of the European Economic Area (EEA) or California (CCPA), you have the right to:

• Access the personal information we hold about you.

• Correct or update your personal information.

• Request deletion of your personal information.

• Object to our processing of your personal information.

• Data portability.

To exercise these rights, please contact us at hk_oceander@126.com

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We are required to keep this information to comply with legal, tax, and accounting obligations.

7. Cookies

We use cookies on our Site to enhance your experience. You can control cookies through your browser settings. Disabling cookies may limit your ability to use some features of the Site.

8. Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our Site with a new "Last Updated" date.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at  support_favorain@gmail.com] or by mail using the details provided below:

Favorain